Pakem SOP
How do you write a café SOP that staff actually follow?
As of 28 Oct 2026
Write the SOP as short, ordered steps with one owner per step, and keep it in one place that is always current — not on a laminated sheet or in a chat group. With Pakem SOP, a manager builds each step in the workflow builder, ties it to a store, and edits it when the standard changes. (The staff app is not available yet.)
Five steps
- Pick one routine, for example opening the bar.
- List 6–10 actions in order.
- Name the role that does each action.
- Add an approval where a manager must check.
- Review the SOP every month and edit it when the standard changes.
How Pakem does it
In the Pakem SOP workflow builder you add each action as a step, choose the step type, add approvals and skip reasons, and tie the workflow to a store.